FAQ

We will give the best answers to your questions in this section. If you do not find it please reach to us.

  1. Find the product you want to order: You can either search for the product or browse through a catalog.

  2. Check the product details: Make sure to check the product details, such as the price, quantity, size, color, and any other important information.

  3. Add the product to your cart: Click on the “Add to Cart” button to add the product to your shopping cart.

  4. Proceed to checkout: Once you have added all the products you want to buy, proceed to the checkout page by clicking on the “Checkout” or “Cart” button.

  5. Enter your shipping information: Fill in your shipping information, such as your name, address, and contact details.

  6. Choose your payment method: Select the payment method you prefer, such as credit card, PayPal, Google Pay or Apple Pay.

  7. Review your order: Double-check your order summary, including the product details, shipping address, and payment method.

  8. Confirm your order: Once you are satisfied with your order, click on the “Place Order” button to confirm your purchase.

  9. Receive your product: Your product will be shipped to you according to the shipping method you selected during the checkout process.

We process and send out all orders placed before 11AM CET on the same day for quick delivery.

Cherry Toyz take our customers’ privacy very seriously and believe that it is essential to maintain confidentiality when it comes to their purchases.

Therefore, we make it our highest priority to ensure that every package we send is discreetly packaged and without any indication of the contents inside.

Our packaging procedures are designed to protect your privacy and prevent any unwanted attention or curiosity.

Additionally, we only require the minimal information needed to deliver your product, which means we will never share your personal details with any third parties. You can rest assured that your privacy is safe with us and that we will always take the necessary steps to protect it

Orders made by 11 AM on working days, are processed and sent the same day. When an order is placed, you’ll receive an email with a track and trace code, allowing you to locate your package during transit.

CherryToyz aims to provide you with premium service, having recently revised our transport options for the quickest, most efficient delivery possible. For more information see our Shipping policy.